Smarter solutions are need of the hour and for us, Convenience and Time are true essence to the customer service. We strive to give the best to our customers for their comfort. ICE Chat and Email has been instrumental in providing thorough customer service. Our communication with customer has been completely supported with ICE and it has been a great help.
ICE Email has been deployed on 15 nodes at our workplace and it has been a great software tool. Our day to day customer service tasks are just incomplete without this ICE Email software. It helps us to get to know in depth customer communication and responses exchanged. With ICE Email alerts, we have never missed to respond to our customers.
We run a charitable organization and our goal is to help the needy to overcome their physical challenges. Our website visitors have many queries before they would want to associate with us for any kind of charity work or donations. ICE Chat is set up on our website and it has been great software for us to address the queries of our visitors instantly.
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Etech Global Services 