Reasons Why Live Chat is Here to Stay
eice
06/15/2018
The advanced age has brought the present clients into a time of quickness. Have an inquiry? Just make an inquiry to the AI gadget in
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Etech Global Services The advanced age has brought the present clients into a time of quickness. Have an inquiry? Just make an inquiry to the AI gadget in
As a business owner, you want to do everything possible to take proper care of your customers and resolve any issues they might have. One
In an age where it’s easier than ever for customers to find the information they need without interacting with another human being. FAQs, automated messages,
Companies today are constantly trying to improve their websites to make it stand out and have that “wow” factor amongst its users. Whether it is
These days, customers no longer shop exclusively through brick-and-mortar stores; online retailers have changed the game, permanently. Likewise, customers no longer expect product support to
Exceptional customer service differentiates you from the other providers in the market. That differentiation is crucial because today’s customer is sophisticated and has more options
A pre-chat survey enables the collection of visitor information prior to the chat session beginning and quickly route the session to the agent most qualified
Online shoppers have proven time and again that they’re not the most patient group, and it’s tough to blame them. With so many alternatives just
If customer retention is a priority for growth this year, then you have to get serious about your customer experience. A priority for any customer
E-Commerce and Internet marketing are standard in the digital age. Nearly every successful business, retail or otherwise, uses some form of web-based sales or information
Let us help you build an effective customer engagement strategy.